Choose the right address
Bugs and preset requests
Use support@phonewallpapersizeeditor.com for export failures, wrong dimensions, browser problems, and phone preset requests.
General and privacy questions
Use hello@phonewallpapersizeeditor.com for general questions, source corrections, partnerships, and privacy requests.
A bug report we can reproduce
Copy this checklist into your email:
Browser: name and version
Source: format and pixel dimensions (no private file needed)
Output: selected preset or custom width × height
Mode: Fit, Fill, or Blur fill
Steps: the shortest sequence that triggers the issue
Expected: what should happen
Actual: error text or visible result
Protect your photo in the report
Do not attach a private family photo, document, home image, or other sensitive source. Reproduce the issue with the built-in sample, a simple screenshot with personal details removed, or a synthetic image that has the same dimensions and orientation.
Request a phone preset
Include the exact model name, the manufacturer specification URL, the display resolution, and a screenshot-dimensions check if possible. A retail listing alone can confuse physical display size, rendered resolution, and camera resolution.
Correct a source or guide
Send the page URL, the sentence or table row, the corrected fact, and a primary source such as an official manufacturer specification, standards document, or browser documentation. We prefer corrections that can be independently verified.
What to expect
Email delivery confirms that the message reached the routed inbox; it does not promise a response time or feature date. Clear, reproducible reports and source-backed corrections receive the fastest review.